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Terms & Conditions

terms of use

Please read carefully. By using our website, you expressly acknowledge that you have read and understand these terms and by selecting "I accept the terms and conditions and privacy policy"


You accept and agree to be bound by these online shopping terms and conditions. The site reserves the right to change these terms and conditions at any time. We will post any changes on the site,


It is your responsibility as a customer to review the terms and conditions each time you access an online service or website. Your continued use of our website after changes have been made will mean that you agree to the changes. Please also review our Privacy Policy which outlines our data collection and use practices.






your account


To fulfill your order, you need to create an account with accurate and complete information to purchase items using this site. Please notify us immediately of any changes in those details (such as changes to e-mail, telephone, etc.). You are responsible for protecting your account, username and password and for preventing unauthorized access to your profile. You agree to accept responsibility for all activities that occur under your account or password. Please notify us immediately if you have any reason to believe that your username or password has become known to anyone else, or is likely to be, in an unauthorized manner.


Please ensure that the details you provide to us are correct and complete.


All prices are subject to change without prior notice or obligations.


You will be required to pay the full value of your purchases when ordering online and the cardholder must keep a copy of transaction records, policies and rules.


To fulfill your request we ask you to fill out all the necessary fields given in the application form to be completed with the necessary information. By submitting your order and payment details, you agree to be bound by the terms and conditions contained in these Terms and Conditions which appear anywhere on the Website.


Any dispute or claim arising out of or in connection with this website shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.”


 


Refunds of payments


Refunds will only be available for purchases if the entire order is not available. Please note that refunds will only be made through the original payment method.


Claiming a refund for purchases should be made within 12 hours of placing your order and no claim will be available after 12 hours.


In the event of payment by bank transfer, please send a copy of the transfer indicating the account number and the status of the transaction.


 


Delivery Service


Delivery is free of charge for orders above 599 Saudi riyals inside the Kingdom and outside the Kingdom, shipping fees are calculated


The sender must provide the correct address, the recipient's phone number, and the location (sketch) if possible. We are not responsible for any kind of compensation, if the recipient's address or data is incorrect, or he does not answer the phone.


In the event of an order during holidays or seasons, orders will be processed within 24 hours, so we advise customers to submit their orders 24 hours before the required delivery date.


 


cancel orders


Please note that all orders are processed on demand, so that we cannot provide a refund for your purchases if they have been opened or have been changed, or if orders were specially made for you.


However, if you wish to delay delivery of your order, please give us two days notice prior to the original delivery date.


If there is a quality problem or if you received the wrong order, please contact us immediately. and describe the problem. Wherever possible please send us a photo, so that we can serve you as well as possible.